Alejandro Betancourt: How Hawkers is Listening to the Demands of the Customers
Traditionally, customers were seen as people who were not knowledgeable in their industrial operations. This means that they were not actively involved in coming up with some essential products that they were demanding. The majority of the reports created an impression that customers were only ready and willing to consume the products that most of the companies were actively offering in the market. This is something that has already changed in recent times. According to the majority of the business observers, customers have already changed, and they are already coming up with some complex demands that have changed how organizations are operating. Alejandro Betancourt has been very active in ensuring that he is generating some business strategies that are consistent with the requests of the customers. Alejandro Betancourt knows that Hawkers has never been an organization that has been focusing its operational requirements on the demands of the customers and more
Therefore, the business strategies and techniques that he has been using are specifically meant to help change how the organization has been working. Hawkers is a traditional entity that has never invested in understanding the needs of the customers. This is the operational aspect that Alejandro Betancourt has been working on changing so that he can ensure that his organization is adopting the best business techniques that can promote its influence in the entire market. As a reliable person who understands how organizations should be operating, Alejandro Betancourt is committed to ensuring that he has already generated the business strategies in the market. This means that he wants to ensure that Hawkers is paying attention to the demands of the customers. This might be seen as an older strategy that organizations don’t need to change. However, it is worth communicating that this approach has been the main reason why the company has been successful over the years.